Payment terms and refund policy

Version 2026-10

Draft

This page holds placeholder text until the final terms are published.

Payments

[Placeholder] Paid plans are bought with a one-time QR Ph payment through PayMongo. Each payment buys one month of the chosen plan. Prices are shown in Philippine pesos before you pay.

Renewals

[Placeholder] QR Ph payments do not renew automatically. Paying again for the plan you are on adds one month after your current access ends.

Upgrades and switching plans

[Placeholder] An upgrade starts as soon as it is paid, and the remaining days of the lower plan do not carry over. A lower plan can be bought after the current paid plan ends.

QR codes

[Placeholder] A QR code can be paid until it expires, even after you close or cancel it in Medasin. A payment that still goes through is applied to your account. Pay only the most recent code.

Refunds

[Placeholder] Describe when refunds are given (for example duplicate or mistaken payments), how to request one, how long it takes, and that a refunded payment ends the access it bought.

Deleting your account

[Placeholder] Deleting your account ends any paid plan, and unused time is not refunded.

Contact

Email medasin.app@gmail.com or call 0907 641 0794. When you contact us about a payment, quote the payment reference shown in Plan & usage.